FAQ

Sales & Service

I am a reseller or large-scale user. What is my discount?

The prices on our website are unit prices for end consumers incl. 21% VAT. Are you a reseller or large-scale user? Then of course an appropriate discount condition will apply. Please contact us by mail or fill out the contact form on our website, we will be happy to help you further.

How much guarantee do you give on LLYSS ledlights?

On LLYSS ledlights and parts we provide a warranty period of 2 years. Click here for more information about our LLYSS ledlights warranty guidelines.

Do you also sell separate parts and extra accessories?

Yes, on our website we also offer LLYSS ledlights, charging stations, charging plugs and basic decoration as separate components. Click here for our range of LLYSS spareparts & accessories.

Do you have a gift wrapping service?

No we don’t.. However, all our product are delivered in a stylish box that is not only a treat for the eye, but also a pleasure to open.

Which payment methods do you accept?

You can pay with Ideal or Paypal. If you prefer a bank transfer payment, please contact us.

Do you charge VAT?

For orders within Europe, 21% VAT is included in the prices as mentioned on our website. Deliveries outside the EU are possible on request info@llyssledlights.com

Can I change or cancel my order?

Yes, up to …H in advance, your order can be changed or cancelled prior to shipment. Please send us a mail with your request to info@llyssledlights.com, or use the contact form on our website.